Introduction
These Terms of Service govern the use of activewearebvr.com and the purchase of clothing products from Yuen Yee Limited. By accessing activewearebvr.com or placing an order, you agree to these terms. If you do not agree, do not use activewearebvr.com.
Eligibility and Account
You must be at least 18 years old or have legal parental consent to purchase. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current, and complete information. Yuen Yee Limited may suspend or terminate accounts for violations. You are liable for all activity under your account.
Orders and Acceptance
All orders are subject to acceptance by Yuen Yee Limited. The company may refuse or cancel orders for reasons such as product availability, errors in pricing or description, or suspected fraud. If an order is cancelled after payment, the company will issue a refund according to the refund policy below. The company may limit quantities per customer or per order.
Pricing and Payment
Prices are displayed in the currency shown at checkout. The company may change prices without notice. Payment must be made through approved methods. The company does not store full payment card details. You authorize the company to charge your selected payment method for the total order amount. You must resolve any payment disputes directly with your payment provider.
Shipping and Delivery
The company ships clothing products to addresses provided by you. Delivery times vary by destination and carrier. The company is not responsible for delays caused by carriers, customs, or events beyond its control. Risk of loss passes to you upon delivery to the carrier. Title passes upon full payment. You are responsible for any customs duties, taxes, or import fees.
Returns and Refunds
Yuen Yee Limited offers a strict 14 days no-reason refund policy. You may request a refund for any clothing item within 14 days of receipt, without providing a reason. To be eligible, items must be unworn, unwashed, and in original condition with all tags attached. You must contact [email protected] to initiate the return. The company will provide return instructions. You are responsible for return shipping costs unless the item is damaged or defective.
After the company receives and inspects the returned item, the company will approve or reject the refund. Refund processing and arrival to your account takes at least 14 days from approval. This period applies to all refund methods. PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. The company is not responsible for delays caused by payment providers or financial institutions.
The 14 days no-reason refund policy does not apply to items marked final sale or intimate apparel. The company reserves the right to refuse refunds for items that do not meet the return conditions. The company may require proof of purchase. Refunds are issued to the original payment method only.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within 7 days of receipt and provide photographs of the damage or defect. The company will review the claim and may offer a replacement, repair, or refund. Claims submitted after 7 days of receipt will be denied. This 7-day period is separate from the 14 days no-reason refund policy. The company may require return of the damaged or defective item before issuing a remedy.
Product Information
The company describes clothing products as accurately as possible. Colors, sizes, and materials may vary slightly from images or descriptions. The company does not warrant that product descriptions are error-free. If a product is not as described, your remedy is to return it under the 14 days no-reason refund policy or the damaged or defective items policy.
Intellectual Property
All content on activewearebvr.com, including text, images, logos, and designs, is owned by Yuen Yee Limited or its licensors. You may not reproduce, distribute, or create derivative works without written permission. You may not use any trademarks or trade dress without prior consent.
Prohibited Conduct
You agree not to use activewearebvr.com for unlawful purposes, to interfere with its operation, to scrape data, to submit false information, or to infringe the rights of others. The company may report violations to authorities. You may not attempt to gain unauthorized access to any part of activewearebvr.com.
Limitation of Liability
To the maximum extent permitted by law, Yuen Yee Limited is not liable for indirect, incidental, special, or consequential damages. The company's total liability for any claim related to an order is limited to the amount you paid for that order. This limitation does not apply to gross negligence or willful misconduct. The company is not liable for delays or failures caused by events beyond its reasonable control.
Indemnification
You agree to indemnify and hold harmless Yuen Yee Limited, its officers, employees, and agents from any claims, damages, or expenses arising from your breach of these terms or your use of activewearebvr.com. This obligation survives termination of your account.
Governing Law
These Terms of Service and any dispute arising from them are governed by the laws of Hong Kong. The courts of Hong Kong have exclusive jurisdiction over any dispute, unless the company chooses another forum. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Changes to Terms
Yuen Yee Limited may update these terms at any time. Changes are effective when posted on activewearebvr.com. Your continued use after changes constitutes acceptance. You should review these terms regularly. If you do not agree to changes, you must stop using activewearebvr.com.
Termination
The company may terminate or suspend your access to activewearebvr.com at any time for any reason. Upon termination, your right to use activewearebvr.com ceases immediately. The company may cancel pending orders and issue refunds according to these terms. Sections on intellectual property, limitation of liability, indemnification, and governing law survive termination.
Severability and Entire Agreement
If any provision of these terms is found unenforceable, the remaining provisions remain in full force. These terms constitute the entire agreement between you and Yuen Yee Limited regarding activewearebvr.com. These terms supersede any prior agreements.
Contact Information
For questions about these Terms of Service, contact Yuen Yee Limited at [email protected], +852 9044 4453, or 5/F, Wah Shing Industrial Building, 202 Choi Hung Road, San Po Kong.